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Friquently Asked Questions and Answers
How do I make a call?
- Locate your destination from the destination-rate-access-number table.
- Dial the access number corresponding to your destination
- Listen to the welcome message
- Dial your destination number including international code 00
How are calls charged?
A service provider, e.g. BT, will send a bill in the normal way to the owner of the phone.
Will the bill show the international destination number I called?
No. The bill only shows that you have made a UK national call, i.e. 0871 or 0844 etc.
Can your numbers be used from my mobile?
Support and customer services
For general enquiries and reporting a line fault, we can be contacted by
- Web mail
- Telephone on 0844 493 8858 (11:00am to 11:00pm GMT, 7 days a week)
- Fax on 0870 005 3128
- Post to Call n Save, LinksToChina Ltd, 11 Wells Street, Chelmsford, CM1 1HX
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